Frequently Asked Questions

Standard MOQ is 100-300 pcs per model depending on the product (placeholder). Mixed-SKU trial orders are welcome - combine several models in one shipment to test your market.

Yes. Samples of catalog models ship in about 7 days; custom OEM/ODM prototypes take 7-10 days after design confirmation. Sample cost is refunded against your first bulk order (placeholder policy).

Every production batch is verified with spray testing, and ground-level models (pebbles, ring uplights) are immersion-tested to IP67. Test reports per model are available on request.

Catalog models run 8-12 hours from a full charge (6-8 hours of direct sun). Runtime varies by model and season; we can size panels and batteries to your climate during OEM tuning.

Yes - nearly all models use standard AA Ni-MH or 18650 lithium cells in accessible compartments, which dramatically reduces warranty returns.

CE, RoHS and FCC documentation is available for current models (placeholder scope). Tell us your market and channel, and we will confirm the exact certificate list per SKU.

That is our core ODM service. We develop exclusive sculpts and electronics from your brief with NDA protection; OEM private labeling is available across the whole catalog.

Standard terms are 30% deposit, 70% against B/L copy (placeholder). We work FOB, CIF and DDP, and support third-party inspections (SGS, TUV, BV) before shipment.

Catalog models: 25-35 days after deposit. Custom designs add 7-10 days for prototyping and golden-sample approval. Peak-season slots are reserved for stocking partners.

We actively export to 40+ countries across North America, Europe, Australia and the Middle East, with experience in Amazon FBA prep, retail-chain routing guides and project deliveries.

Yes. We supply spare stakes, batteries, panels and packaging, and we stand behind a 1-2 year warranty depending on the product line (placeholder). Defect rates are tracked per batch.

Use the inquiry form on the Contact page or message us on WhatsApp with the models and quantities you have in mind. Our export team replies within 12 hours on business days.