Privacy Policy

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1. What We Collect

When you submit an inquiry form or contact us, we collect your name, email address, country/region, company name and the content of your message. We do not collect payment data through this website. Standard server logs (IP address, browser type, pages visited) are kept for security and analytics purposes.

2. How We Use Your Data

We use your contact details only to respond to your inquiry, prepare quotations, arrange samples and - if you become a customer - manage orders and shipments. We may send occasional product updates if you have an active business relationship with us; you can opt out at any time.

3. What We Never Do

We do not sell, rent or share your personal data with third parties for their marketing. Data is shared only with service providers strictly as needed (for example, freight forwarders handling your shipment) and under confidentiality obligations.

4. Cookies & Analytics

This site currently uses no advertising or tracking cookies. If analytics tools are added later, this policy will be updated and consent requested where required by law (GDPR, CCPA/CPRA).

5. Your Rights

You may request access, correction or deletion of your personal data at any time. For EU residents (GDPR) and California residents (CCPA/CPRA), we honor all applicable rights regarding access, deletion and portability. Contact us using the details on our Contact page to exercise these rights.

6. Data Security & Retention

Inquiry data is stored on access-controlled systems and retained only as long as needed for the business relationship or legal requirements, after which it is deleted.

7. Contact

Questions about this policy? Reach our team via the Contact page.